Return & Exchange Policy

At Glamorous Face Studio, we value our customers and strive to provide the best shopping experience. Please read our return and exchange guidelines carefully:

1. Exchange Policy

• Products can only be exchanged through our online store within 7 days of purchase.

• Cash refunds are not available.

• Items purchased during sales, deals, or promotions are not eligible for return or exchange.

• Products bought from our online store cannot be exchanged or returned at retail outlets.

• Exchanges are not allowed for reasons such as change of mind, dislike of shade, color, or texture.

2. Product Condition

• Items must be unused, unopened, and in original packaging.

• Tags, seals, and labels must be intact.

• The product must be in good, resalable condition.

3. Bundles & Sets

• Items purchased within bundle offers or sets cannot be refunded or exchanged separately.

4. Documentation

• The original invoice is required for any exchange within 7 days.

5. Timeline for Issues

• All claims or issues must be fully resolved within 20 days of delivery for security purposes.

6. Refunds (for eligible cases)

• If applicable, please allow 5–10 business days for the refund to be reflected in your bank statement.

7. Customer Support

For further assistance, please contact us by:
📧 Email: glamorousfacestudio51@gmail.com
📞 Call/WhatsApp: +92 332 820688
(Kindly share your invoice number and images of the defective product with our Customer Care team.)